GCI

Pressure grows to make universal credit helpline free of charge

Campaigners are concerned that complexity of new benefit and poor staff training are contributing to long and repeated calls Pressure is growing on ministers to make calls to the universal credit helpline free, after it was revealed that low-income claimants could be paying up to 55p a minute for calls to fix problems with their claim. Campaigners want charges dropped as more evidence emerged of claimants being forced to spend long periods waiting on the phone to resolve issues, and often having to make a number of calls. There are also concerns that poor training of call centre staff and underlying problems with the complex universal credit system are contributing to long waiting times.
YahAnswer
BN
May rejects calls to halt Universal Credit roll-out as helpline charges scrapped
She insisted that the overall system was working and dismissed a call by Jeremy Corbyn for a delay to "fix" the problems.
[@SkyNewsBreak] Work and Pensions Secretary David Gauke says the Government will scrap call charges on the Universal Credit helpline
I can't even charge my wheelchair': the impact of universal credit delays
UC was meant to simplify benefits, but readers have told us of their confusion and anguish in dealing with the system I waited seven weeks for my first payment, in which time I had to use a food bank to eat. No money was backdated and I only received four weeks’ money, putting me in arrears by three. I had to call my energy supplier as I had no money for electricity and gas, they were excellent and gave me a code to apply credit to pre-payment meters. My broadband was cut off, costing me a reconnection fee. I need to be online to carry out m
Universal Credit 55p phone line charge to be scrapped
Ministers came under fire after it emerged benefit claimants are charged up to 55 pence to phone the helpline - more than a line for tax avoiders.
Corporation seeks to make helpline toll-free
After massive Equifax breach, let's make it free to freeze your credit
After massive Equifax breach, let's make it free to freeze your credit    Washington Post After Equifax Data Breach, Consumers Are Largely On Their Own    NPR FTC probes Equifax, top Democrat likens it to Enron    Reuters What We Know and Don't Know About the Equifax Hack    New York Times Full coverage
What is universal credit - and what's the problem?
The heavily criticised benefit is being extended to more job centres.
Scotland calls for halt on universal credit
Northern Ireland also expresses concerns, putting launch of flagship welfare reform in doubt Ministers were under mounting pressure last night to slam the brakes on their radical welfare reform after the Scottish government called for a pause and their Northern Irish partners in parliament raised serious concerns. With senior Conservative MPs privately voicing unease about the universal credit system, it emerged that the Scottish government and Scottish local councils have written to David Gauke, the work and pensions secretary, demanding a hal
Universal Credit set to roll out across North Ayrshire
By Paul Fisher
Universal credit as the poll tax of our time | Letters
Readers respond to the rollout of universal credit and announcements from the Conservative conference While hitting a number of bullseyes, Matthew d’Ancona misses one by a mile when he argues ( Only the shock therapy of truth can save May’s party , 2 October) that all the Tories need to do to be successful is to argue more persuasively the “proposition” that “free market policies generate the prosperity necessary to fund decent public services”. This proposition, repeated ad nauseam by the right, is a huge non-sequitur. The UK is al
Universal credit: why is it a problem and can the system be fixed?
Universal credit will be pushed out to 50 jobcentre areas a month from October. What is universal credit? Universal credit is the supposed flagship reform of the benefits system, rolling together six benefits (including unemployment benefit, tax credits and housing benefit) into one, online-only system.
[13-10] Pressure grows to make universal credit helpline free of charge
[12-10] Corbyn: The Universal Credit helpline costs 55p/min. Will the PM show some humanity and make the helpline free?#PMQs htt
[18-10] Theresa May laughs as Jeremy Corbyn says she bowed to Labour pressure on Universal Credit helpline charge #PMQs
[18-10] Making Universal Credit helpline free is the thin edge of what a #Labour government will make free. It'll be mince pies
[18-10] #TORIES WILL take *THREE MONTHS to MAKE it FREE* Humiliating climbdown on 55p a minute Universal Credit *helpline* :
[11-10] At #PMQs the PM disgracefully rejects @jeremycorbyn's demand to make universal credit helpline free, which currently charg
[11-10] "Absurd" cost of calling Universal Credit helpline attacked by Jeremy Corbyn, who urges PM to make it free #PMQS
[12-10] At #PMQs today, @jeremycorbyn called on the PM to scrap the 55p a minute charge for the Universal Credit helpline. She a
[18-10] JC: Last week I asked PM to scrap the charges to Universal Credit helpline. Today she bowed to that pressure #PMQs htt
[18-10] Universal Credit helpline to be made free because you'll get no money for 6 weeks when you apply for it. #DWP #TORIES #GUAKE
[12-10] Reminder: If you are claiming Universal Credit you can use the phone in my office to call UC helpline for free! ☎️#PMQs #
[11-10] .@jeremycorbyn asks simple Q @ #PMQs - The Universal Credit Helpline is currently 55p a min. That's a disgrace. Make i
[18-10] Good news, but more needed to make #UniversalCredit work for all.Gov scraps universal credit helpline charges
[18-10] REPLAY: The gov't is to scrap the charges for universal credit helpline, here are the exchanges from #pmqs last week ht
[03-10] What's that @DavidGauke? The Universal Credit telephone helpline costs 50p per minute? How is that justifiable? #wato
[18-10] Watch @Theresa_May fail to answer my question on the Universal Credit helpline at last week's #PMQs.
[14-10] Govt rejects call to scrap charges on Universal Credit telephone helpline #wato
  • [13-10] Pressure grows to make universal credit helpline free of charge
  • [12-10] Corbyn: The Universal Credit helpline costs 55p/min. Will the PM show some humanity and make the helpline free?#PMQs htt
    Pressure grows to make universal credit helpline free of charge
    Campaigners are concerned that complexity of new benefit and poor staff training are contributing to long and repeated calls Pressure is growing on ministers to make calls to the universal credit helpline free, after it was revealed that low-income claimants could be paying up to 55p a minute for calls to fix problems with their claim. Campaigners want charges dropped as more evidence emerged of claimants being forced to spend long periods waiting on the phone to resolve issues, and often having to make a number of calls. There are also concerns that poor training of call centre staff and underlying problems with the complex universal credit system are contributing to long waiting times.
    universal
    helpline
    Pressure
    charge
    tumb
    * National exam helpline goes live todayIn anticipation of exam results being announced by SQA in Scotland tomorrow, a free national helpline offering advice, information and support for young people and their parents has gone live.  Deputy First Minister and Cabinet Secretary for Education John Swinney MSP   Skills Development Scotland (SDS) has a free helpline which will be open from 8am until 8pm on 8 and 9 August and from 9am until…View On WordPress
    * The Tories will continue pushing their flawed Universal Credit BECAUSE it harms the poor Gurtac Swali, a single dad who says Universal Credit has sent him into arrears and made him ill [Image: Manchester Evening News]. Charlotte Hughes’ true stories of the effect of Universal Credit can be read on her website, The Poor Side of Life. It makes grim reading but should leave nobody with any illusions. We all know the arguments about UC. The so-called “benefit” has been plagued with…View On WordPress
    * Quick question to anyone out there that is currently on Universal Credit (which has taken over from JSA recently), are you obliged under the new system to authorise DWP Work Coaches to view your account on universal jobmatch? I remember back in the JSA days when they were first starting rolling this out people were being told not to tick that box because it meant that it could be easier for them to sanction you or whatever. Does that same rule apply now? Or is it mandatory that I have to enable them that access whether I like it or not?
    qua
    An ecommerce retailer forgot to charge my credit card, & I received the package. Legally speaking, must I inform them they didn't charge me? I recently made a large purchase from an online retailer's outlet store. The online store was having performance problems the day I ordered, but it is large trusted company so I placed the order ...
    Charge payment “to”, “on”, or “against” a credit card/an account; charge a credit card/account/a person “with”an amount Are all of these options acceptable and in current use to denote payment with a credit card? E.g. Please charge this amount on me/my credit card/my (credit card) account. Please charge this amount ...
    Free meaning “free of charge” vs “unoccupied” I often hear German native speakers (I am one myself) ask those questions, and it seems to me that they are pretty much translated word by word into English. Is this chair free? There is a free room ...
    What is the opposite of “free” as in “free of charge”? What is the opposite of free as in "free of charge" (when we speak about prices)? We can add not for negation, but I am looking for a single word.
    How can I make my lapotronic charge pad charge faster? It takes ages to charge my GraviChestPlate while standing on a Lapotronic charge pad. Are there upgrades that will make it faster? Overclocker? Efficiency?
    Does “Time grows old” make sense? If I say my love for my friend will never fade. Can I say My love will last till time grows old. You know time is permanent, always there and never grows old. Does "Till time grows old." make ...
    AnsrCo
    If I make a website I want to start an online webshow and I want to charge people to watch But how do I charge the people Like I want to charge by credit card but how do I go about that?
    What is the difference among credit plans such as revolving charge 90 day and installment account and interest free credit plans?
    Is there any way for someone to search their genealogy and make a family tree for free with no credit card or free trial required online?
    What biological fact make the concept of universal donor and universal recipient misnomers?
    Where can you watch 8 mile on an iPod for free and by free I dont mean FREE with a with a mean absolutely free without having to use my credit card?
    If you had a repo in 1999 but it shows charge-off on your credit must you make payments or offer a settlement or can you let it fall off your report?
    What is the toll-free number to make a Best Buy credit card payment?
    Can you charge the customer your service rate charge upon using credit card?
    How can Apple I Tunes be contacted for a credit card charge that card holder did not make?
    How much do they charge for todlers in Universal Studios Hollywood?
    Can credit cards still charge interest after credit debt has been paid offbefoe due date?
    What can you do if a credit card on which you were an authorized user is showing up as a charge off on your credit report?
    sen
    Elections will be by direct universal suffrage and shall be free and secret. La elección se hará por sufragio universal directo, libre y secreto. to offer interest-free credit (= allow somebody to pay later, without any extra charge) We will install your washing machine free of charge/for free (= without charge). Credit cards can be a source of free credit if you can organize payments within the stipulated time limits, so as to avoid paying interest. Secondly, as you know, there is a free access signal, which is totally free of charge, and another access signal, pre-paid, with services, codified, but which is also free. I don't have any cash - can I put this on (= pay using) my (credit/charge) card? They are plumed with culture, and it has become a charge instead of a credit. The fur grows very densely, keeping the animal's skin dry and largely insect-free.
    Know
    Credit Sesame: Credit Sesame is an educational credit and personal finance website that provides consumers with a free credit score. No credit card or subscription is required to register or obtain the credit score, which is updated monthly.
    Credit Savvy: Credit Savvy is a free credit scoring and credit reputation service for Australian consumers available on the web and mobile browsers.
    Jalyukt Shivar: The Maharashtra government in India has launched a water conservation scheme named 'Jalyukt Shivar Abhiyan' to make Maharashtra a drought-free state by 2019. The programme aims to make 5000 villages free of water scarcity every year.
    A Free Soul: A Free Soul is a 1931 American pre-Code film that tells the story of an alcoholic San Francisco defense attorney who must defend his daughter's ex-boyfriend on a charge of murdering the mobster she had started a relationship with; a mobster whom her father had previously got an acquittal for on a murder charge.
    Corporate credit union: A corporate credit union, also known as a central credit union, provides services to natural person credit unions. In the credit union industry, they are sometimes referred to as "the credit union’s credit union".
    Joe Baiza & The Universal Congress Of: Joe Baiza & The Universal Congress Of is the debut studio album of free jazz ensemble Universal Congress Of, released in 1987 through SST.
    Credit One Bank: Credit One Bank, N.A., or Credit One, is a U.S. based bank specializing in credit cards. It has corporate offices in Las Vegas, Nevada. The bank is held by Credit One Financial, a bank holding company registered in Nevada. Credit One Financial is a wholly owned subsidiary of Sherman Financial Group, LLC. As of 2016, Credit One services more than 6 million cardholders across the United States.
    CommunityAmerica Credit Union: CommunityAmerica Credit Union is a credit union headquartered in Lenexa, Kansas, regulated under the authority of the Missouri Division of Credit Unions and the National Credit Union Administration of the U.S. federal government.
    Digital Federal Credit Union: Digital Federal Credit Union is a credit union based in Marlborough, Massachusetts. It has over 500,000 members and is among the top 20 credit unions in the U.S.A. and the largest credit union headquartered in New England as measured by assets.
    Meridian Credit Union: Meridian Credit Union Ltd. is a Canadian credit union. It was formed April 1, 2005, following the merger of Niagara Credit Union and HEPCOE Credit Union. It is insured by the Deposit Insurance Corporation of Ontario.
    ORMISTON GROWS LTD
    16 Main Street, Daisy Cottage, Ormiston, East Lothian, Scotland, EH35 5HT
    CASH GROWS ONLINE LTD.
    156 Brassey Street, Glasgow, Lanarkshire, United Kingdom, G20 9HL
    GLASGOW GROWS AUDIENCES LIMITED
    Suite 1/1, 6 Dixon Street, Glasgow, G1 4AX
    CHARGE LTD
    Leden Urquhart Farm, Strathmiglo, Cupar, Fife, Scotland, KY14 7SL
    U.K ACCIDENT HELPLINE LTD
    272 Bath Street, Glasgow, Scotland, G2 4JR
    THE POLICY HELPLINE LTD
    102 Bridgeburn Drive, Moodiesburn, Glasgow, Scotland, G69 0LL
    THE INSURANCE HELPLINE LTD
    28-32 Cadogan Street, Glasgow, Scotland, G2 7LP
    CHARGE PUCK LTD
    6 Lynnburn Avenue, Bellshill, Lanarkshire, ML4 3EL
    NORTHERN CHARGE LTD
    36 Tiree Grange, Hamilton, South Lanarkshire, Scotland, ML38BP
    MEDIA CHARGE LTD
    2 Fernie Gardens, Cardross, Dumbarton, Scotland, G82 5QJ
    ALWAYS BE IN CHARGE LIMITED
    C/O Baillies, 37 Union Street, Dundee, Angus, Scotland, DD1 4BS
    INJURY HELPLINE SCOTLAND LTD.
    62 Burnbank Road, Hamilton, United Kingdom, ML3 9AQ
    Forums Biz