GCI

Bank of Scotland receives most complaints - again

There were over 20,000 complaints about the bank in the first six months of 2017. 04-09-17
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Bank of Scotland receives most complaints - again
There were over 20,000 complaints about the bank in the first six months of 2017.
complaints
Scotland
receives
again
YA
Which is the best bank in the UK/Scotland? All the big ones are much of a muchness as far as customer service is concerned. The "big four" in England are Barclays, HSBC, Lloyds and NatWest. In Scotland, it's a little different and there are others that are part of the same groupings, such as the Royal Bank of Scotland (connected with NatWest). There is also Clydesdale, which used to be part of HSBC when it was called Midland but is now owned by the National Bank of Australia. The Bank of Scotland is owned by Lloyds. And that's pretty much it because of all the mergers and takeovers. I've been happy with Lloyds for the last 30 years, and have experience of the other three - no complaints there either. What I do NOT recommend is a bank that used to be a building society. Chris mentions Santander, which is one of these. My mother changed to it from HSBC and then moved house. It failed to recognise when she told them her new address, and failed to set up a simple direct debit. What you will also find in Scotland is that though UK banknotes generally are issued by the Bank of England, the three big Scottish banks, RBS, Bank of Scotland and Clydesdale, also issue their own and sometimes there are problems using them in the rest of the UK.
Will English pounds be accepted in Scotland? Yes, Bank of England notes are fine in Scotland. While you are there you will also see notes from the Bank of Scotland, the Royal Bank of Scotland, and the Clydesdale Bank. You may even see notes from the Northern Irish banks which are sometimes found in Scotland - Bank of Ireland, Ulster Bank, Danske Bank, and First Trust Bank. They are all Pound Sterling notes. When you are going home it's best not to take the Scottish or Northern Irish notes out of the UK as they can be difficult to exchange in other countries - they can be exchanged for Bank of England notes at any bank in the UK without charge.
what is the Bank of Scotlands phone number london Branch? Royal Bank of Scotland P.O Box 412, 62-63, Threadneedle St, London, EC2R 8LA Tel: 020 7833 2121 Classification: Banks Options: Send Royal Bank of Scotland's (1) details to mobile Save Royal Bank of Scotland (1) to address book Royal Bank of Scotland 119-121, Victoria St, London, SW1E 6RA Tel: 020 7630 1500 Classification: Banks Options: Map/Directions to Royal Bank of Scotland (2) Send Royal Bank of Scotland's (2) details to mobile Save Royal Bank of Scotland (2) to address book Royal Bank of Scotland P.O Box 391, 40, Islington High St, London, N1 8XB Tel: 020 7520 0777 Classification: Banks Options: Map/Directions to Royal Bank of Scotland (3) Send Royal Bank of Scotland's (3) details to mobile Save Royal Bank of Scotland (3) to address book Royal Bank of Scotland 60, Conduit St, London, W1S 2GA Tel: 020 7437 7744 Classification: Banks Options: Map/Directions to Royal Bank of Scotland (4) Send Royal Bank of Scotland's (4) details to mobile Save Royal Bank of Scotland (4) to address book Royal Bank of Scotland 24, Grosvenor Place, London, SW1X 7HN Tel: 020 7235 1882 Classification: Banks Options: Map/Directions to Royal Bank of Scotland (5) Send Royal Bank of Scotland's (5) details to mobile Save Royal Bank of Scotland (5) to address book Royal Bank of Scotland 1, Fleet St, London, EC4Y 1BD Tel: 020 7353 4080 Classification: Banks Options: Map/Directions to Royal Bank of Scotland (6) Send Royal Bank of Scotland's (6) details to mobile Save Royal Bank of Scotland (6) to address book Royal Bank of Scotland 171, Tottenham Court Rd, London, W1T 7DL Tel: 020 7387 6564 Classification: Banks Options: Map/Directions to Royal Bank of Scotland (7) Send Royal Bank of Scotland's (7) details to mobile Save Royal Bank of Scotland (7) to address book Royal Bank of Scotland 54, Lime St, London, EC3M 7NQ Tel: 020 7929 2670 Classification: Banks Options: Map/Directions to Royal Bank of Scotland (8) Send Royal Bank of Scotland's (8) details to mobile Save Royal Bank of Scotland (8) to address book Royal Bank of Scotland North West House, 119, Marylebone Rd, London, NW1 5PY Tel: 020 7402 7251 Classification: Banks Options: Map/Directions to Royal Bank of Scotland (9) Send Royal Bank of Scotland's (9) details to mobile Save Royal Bank of Scotland (9) to address book Royal Bank of Scotland P.O Box 128, High Holborn, London, WC1V 6PQ Tel: 020 7404 5122 Classification: Banks Options: Map/Directions to Royal Bank of Scotland (10) Send Royal Bank of Scotland's (10) details to mobile Save Royal Bank of Scotland (10) to address book
If Scotland becomes independent? RBS is not owned by Scotland, the same way the Bank of England is not owned by England. If Scotland gains Independence then who said they would take RBS, its a possibility yes only because its headquarters are in Edinburgh, but an Inedependent Scotland could go without it or create a new bank, unlikely but possible. Over 80% of RBS branches/business is in England so why would Scotland pay anything back, the Uk Government bailed out a UK bank. that's who owns the bank. So no nobody will be paying anything back as nothing is owed, It was the Uk taxpayer that bailed it out not the English tax payer. If RBS went under England would have been more affected by it than Scotland, Scotland has a higher stake in the Bank of England and has more claim to that than RBS
Will British pounds be accepted in Scotland? Scotland is a part of the United Kingdom although they do have a different 'pattern' of money. Bank notes issued by the Bank of England (part founded by Sir William Patterson - A Scotsman!) are accepted in Scotland. What you are more likely to find is that bank notes printed by the Bank of Scotland are less likely to be accepted by the tyrannical oppressors and thieves that live south of the border :-).
does England and Scotland have same bank holidays? Broadly speaking, Scotland has the same Bank Holidays as the rest of the United Kingdom - the two exceptions are Easter Monday and the date of the August Bank Holiday. Scotland does not get Easter Monday as they have January 1 and 2 whereas the rest of the UK only gets January 1. Previously, the entire UK took the first Monday in August as a bank holiday, but then it was changed to the last Monday. However, as Scotland requires separate legislation for everything, it was deemed not worth the bother, so the early Bank Holiday was left alone. HOWEVER it is more complicated than that! Although these two bank holidays dates differ from the rest of the UK, the banks in Scotland now take the UK Bank Holidays: the Scottish Banks are open on January 2 and the early Scottish August Bank Holiday and closed when it isn't a bank holiday in Scotland!
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